Frequently Asked Questions

What kind of managed IT services do you offer?

MIT Pros offers a comprehensive range of managed IT services, including Business Technology Consulting, IT Staffing, Project Management, VoIP Services, Device Life Cycle Management, and Warehousing Solutions. We tailor our services to meet clients' unique needs, ensuring seamless technology management, and enhanced business productivity.

Is your company insured against data and privacy risks?

MIT Pros takes your data privacy seriously. We take the necessary precautions to ensure your sensitive data is fully protected.

Why is MIT Pros a good fit for my organization?

MIT Pros is a good fit if you're looking for reliable, professional, and comprehensive IT solutions. We specialize in Apple device management, combined with nearly 30 years of experience, we're able to provide top-notch, customized IT services. If you need end-to-end IT solutions, quick response times, and personalized service, we're the ideal partner for your business.

What makes MIT Pros different?

Unlike other managed service providers, we are highly trained with Apple devices and carefully curate solutions to your business needs. Combining that with nearly 30 years of experience, a central location in Austin, and a friendly, professional team of IT experts, we are confident we can meet and exceed your expectations.

What are the benefits of managed IT services?

The benefits of managed IT services include proactive monitoring and maintenance to minimize downtime, enhanced cybersecurity measures to protect against threats, and access to seasoned IT pros without the costs of in-house staffing. We also provide seamless integration of new technologies and scalable IT solutions. Essentially, whatever your IT needs are, we can take care of them.

What kind of support do you offer for Apple devices?

Apple devices require their own breed of IT pros. Fortunately, we have the skills and training to provide an effortless process when handling your device needs. We do everything from procurement to management and deployment. Keep your Apple products efficiently managed and get the peace of mind to operate with peak performance.

Do you offer IT staffing services?

Our efficient IT staffing solutions quickly fill IT roles with qualified candidates to meet your business needs. Your business demands experts who serve as an extension of your team. Our IT staffing solutions are the right fit.

Do we really need managed IT services?

Any business that relies on technology for daily operations can benefit from Managed IT services. Your IT services directly impact efficiency, security, and productivity. Our goal is to make it easier for you to focus on your business without the stress of managing your tech problems.

How much does managed IT cost?

At MIT Pros, the cost for managed IT services is structured to benefit your business. We offer a flat rate, so you know what you'll pay when you work for us. There are no separate fees for each service. Keeping things simple is our number one goal.

What's the difference between managed and outsourced IT services?

Managed IT services involve a comprehensive, ongoing partnership. Ongoing monitoring, support, and maintenance are essential for long-term results. Outsourced IT services are more or less one-off, as-needed services. They don't integrate with your existing architecture or produce the performance and reliability for your IT systems.

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